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Last Updated: September 25, 2019

Meteor Development Group, Inc. (“Meteor”, “we”, “us”, “our””) is committed to protecting the privacy of individuals with whom it interacts. This Privacy Policy sets out how we collect and process personal data when you visit our websites (e.g.,, when you use our Apollo GraphQL services (our “Services”), or when you otherwise do business or make contact with us.

Please read this policy carefully to understand how we handle and treat your personal data.

What information do we collect?

We may collect and process the following personal data from you for our legitimate interests or the legitimate interests of third parties, as described in this Privacy Policy:

  • Information you provide to us: We collect personal data when you voluntarily provide us with such
    information in the course of using our website or Services. For example, when you register to use our
    Services, we will collect your name, email address, password, organization information, and billing details.
    We also collect information you provide to us when you participate in any communications service on our
    websites (as explained in more detail in our Corporate Website Terms of Use, including your username,
    password and any content you provide. We also collect personal data from you when you subscribe to
    our newsletter, register for an event, or respond to a survey. If you make an inquiry through our website,
    or contact us in any other way, we will keep a copy of your communications with us.
  • Information we collect when you do business with us: We may process your personal data when you do business with us – for example, as a customer or prospective customer, or as a vendor, supplier, consultant, or other third party. For example, we may hold your business contact information and financial account information (if any) and other communications you have with us for the purposes of maintaining our business relations with you.
  • Information we automatically collect: We may also collect certain technical information, which in some cases is personal data, by automatic means when you visit our website, such as IP address, browser type and operating system, referring URLs, your use of our website, and other clickstream data. We collect this information automatically through the use of various technologies, such as cookies and request headers.
  • Personal information where we act as a data processor: In certain rare cases, we also process personal data on behalf of our customers in the context of supporting our products and services. Where a customer uses our Services to process data, they will be the ones who control what event data is collected and stored on our systems. In such cases, we are data processors acting in accordance with the instructions of our customers, who are the data controllers. You will need to refer to the privacy policies of our customers to find out more about how such information is handled by them. If you are unable to contact the relevant customer, please contact us at the addresses provided below.

What are the legitimate interests for which we use your information?

The personal data we collect from you may be used in one of the following ways:

  • To deal with your inquiries and requests
  • To facilitate your communication with other users of the communication service on our websites
  • To create and administer records about any online account that you register with us
  • To provide you with information and access to resources that you have requested from us
  • To provide you with technical support (your information helps us to better respond to your individual
  • needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you), including to improve the navigation and content of our sites
  • For website and system administration and security
  • For general business purposes, including to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs), to help us improve the content and functionality of our Services, to better understand our users, to protect against wrongdoing, to enforce our Terms of Service, and to generally manage our business
  • To process transactions for the provision of the Services and to otherwise provide Services to our customers and end-users
  • For recruitment purposes, where you apply for a job with us
  • To administer a contest, promotion, survey, or other site features
  • To improve advertising campaigns, primarily in an effort to prevent targeting of impressions via third party channels when they are not relevant
  • To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. Where it is in accordance with your marketing preferences, we will send occasional marketing emails about our products and services, which you can unsubscribe from at any time using the link provided in the message.

How do we protect your personal data?

We implement common industry-standard security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We offer the use of a secure server. All user data is transmitted via Secure Socket Layer (SSL) technology and then encrypted for storage only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (e.g., credit cards, social security numbers, financials) will not be stored on our servers.

Do we use cookies or other tracking mechanisms?

Yes. Cookies are small files that a site or its service provider transfers to your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Some of our website’s pages may contain electronic images known as Web beacons, which are also called single pixel gifs. These images allow us to count users who have visited those pages and to deliver co-branded services. We also may include Web beacons in promotional e-mail messages or newsletters in order to count how many
messages have been opened and acted upon. Web beacons are not used to access your personal data but they are a technique we use to compile aggregated statistics.

We use cookies to understand and save your preferences for future visits, to advertise to you on other sites (including but not limited to services such as Google AdWords and Facebook), and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You may refuse to accept cookies by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you choose to disable cookies, you may be unable to access certain parts of our site. A banner asking you to accept our cookies policy will be displayed upon the first visit to our website (or the first visit after
you delete your cookies). Unless you have adjusted your browser setting so that it will refuse cookies and/or you have not accepted our cookies policy, our system will issue cookies when you log on to our site.

You may also disable Web beacons by disabling HTML images in your email program, which may also affect other images in emails you receive.

We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us analyze visitor activity on our websites. We may permit these service providers to use cookies and other technologies to perform these services for Meteor.

These services include (but are not limited to) Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Service. For more information on how Google uses this data, go to You may also download the Google Analytics opt-out browser add on, available here:

Some parts of our websites may include social media features, such as the Facebook “like” button, and widgets, such as the “share this” button. These social media features are either hosted by a third party or hosted directly on our Service. When you use these tools, the party that provides the tool, the third party that operates the social
media services, and/or we may receive information about you. By using these tools or by communicating with us through social media services, you acknowledge that some information, including personal information, from your social media services will be transmitted to us, and that information is therefore is covered by this Privacy and
Security Policy, and some information, including personal information, may be shared with the third party services, and that information is therefore governed by their privacy policies.

When we interact with you on social media services, the information you share with us which can be seen by anyone other than you, us and the relevant social media service is not covered by this Privacy Policy. Only information you share with us privately (i.e., through direct messages, private chat, etc.) is covered by this Privacy Policy.

Do we disclose any information to outside parties?

We will only share your personal data with third parties in certain circumstances:

  • Any personal data you may make available in the communications services on our websites or in communications with us in publicly viewable areas of social media platforms is public by design. Do not share any personal data in those services that you do not want to be made public.
  • We engage certain trusted third parties to perform functions and provide services to us, including cloud hosting services, off-site backups, email service providers, live chat vendors, data analysis vendors, and customer support providers. We will only share your personal information with third parties to the extent necessary to perform these functions, in accordance with the purposes set out in this Privacy Policy and applicable laws.
  • In the event of a corporate sale, merger, reorganization, dissolution, or similar event, your personal information may be sold, disposed of, transferred, or otherwise disclosed as part of that transaction.
  • We may also disclose information about you to third parties where we believe it necessary or appropriate under law, for example: (1) to protect or defend rights, legitimate interests, or property belonging to us or third parties (for example, to enforce our Terms of Service); (2) to respond to valid legal process or lawful requests from public or government authorities, including for national security and law enforcement purposes; or (4) to prevent or investigate possible wrongdoing in connection with the Services or to maintain the security of our Services.
  • We may use and share aggregated non-personal information with third parties for marketing, advertising, and analytics purposes.

We do not sell or trade your personal data to third parties.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. If you access other websites using the links provided, the operators of these websites may collect information from you that will be used by them in accordance with their privacy policies. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Do Not Track

We do not respond to the Do Not Track setting in your browser. While we do not use cookies to collect personally identifiable information or track users’ online activities over time or across different web sites, certain of the third party tracking providers we use (e.g., Google, Facebook) may be able to do so, though we do not have access to that information. For information regarding Do Not Track mechanisms, see

International Transfers

If you are visiting our website or using our Services from outside the United States (U.S.), please be aware that you are sending personal information to the U.S. where our servers are located. The U.S. may not have data protection laws that are as comprehensive or protective as those in your country of residence. However, our collection,
storage, and processing of your personal information will at all times be in accordance with this Privacy Policy.

Data Retention

long as is necessary to fulfil the purposes outlined in this Privacy Policy. You can ask to close your account by contacting us at the details above, and we will delete your personal data on request.

We may, however, retain personal data for an additional period as is required under applicable laws, for legal, tax, or regulatory reasons.

Changes to our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Policy, you will be notified via email (if you have an account where we have your contact information) or otherwise in some manner through the Service that we deem reasonably likely to reach you (which may include posting a new privacy policy on our website—or a specific announcement on this page or on our blog). Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting) or on the Effective Date set forth in the modified Privacy
Policy. In all cases, your continued use of the Service or Website after the posting of any modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.